Delivery

Many items are shipped directly from one of our distributors to the customer and can only be sent via courier – Royal Mail post may not be an option.

Delivery Charges to the UK

  • HP Paper Feed Repair Kits £4.80 (Royal Mail Signed-For 1st Class)
    or £7.50 (Royal Mail Special Delivery – Next Working Day by 1pm)
  • Ink & Toner Cartridges £6.00 (Courier)
  • All other Printer Spares/Consumables £8.00 (Courier)

£8 courier charges cover the UK mainland, excluding Highland and Islands (£20) and N Ireland (£15).

*All delivery prices are exclusive of VAT

We can also deliver to the Irish Republic, Isle of Man, Scilly Isles, Guernsey and Jersey. Couriers often charge us extra for this so we have no option but to pass the charges on.

Courier companies do not predominantly charge based on the value of an item.
Rather it is based on delivery zone area and, to a lesser extent, weight and size.

The actual shipment charge to us varies, depending upon the courier company employed by the distributor we are using for any particular order.

And some courier companies do indeed make higher charges to some zones (such as the Scottish Highlands).

With this in mind, the shipping charge calculator on our website tries to ensure we do not undercharge for shipping (and thus make an overall loss on a transaction, given the already slim margins).

Sometimes we can improve on the calculated charge, but this requires manual intervention – please send us an email and we will try to help.

Delivery Schedule – UK Orders

Orders received before 4pm are usually despatched the same working day (if in stock). The majority of orders will be delivered the following working day, however this is not guaranteed. If an order is placed over the weekend the order will be despatched on the Monday. Note that Royal Mail Special Delivery items despatched on a Friday will usually be delivered by 1pm on the following Monday (i.e. next working day).

Urgent Deliveries – if you require a priority delivery (next-day pre-noon etc.) please contact us for available options.