Canon DR-2020U

Canon's DR-2020U is a document scanner intended for general office use. Functionally it is not very different to the scanners built onto top-end Multifunction printers (MFPs) with the obvious advantage being that the DR-2020U can be used where no printer is wanted - and where printers are wanted the use of a separate scanner gives a less bulky printer that might be easier to maintain.

The DR2020U feature set improves on what is provided with the average Multifunction printer in some respects. Scanner features and bundled software may be a bit better than ordinarily offered with printers.

An advantage with the DR-2020U is that the Automatic Document Feeder (ADF) has duplex capability, it can read both sides of a document.

sketch derived from the Canon User Manual

The DR-2020U is in Canon's 2013 line-up. It is a better-features replacement for machines like the DR-1210C which were rather slower at 12 pages per minute, had 600 dpi resolution and lacked the Duplex ADF.

The DR-2020U has features that will allow it to scan anything from a business card to a form or a 50 page double-sided report in one action, making it an excellent bridge between paperwork and computer.

Summary Features

  • A4 flatbed - widths to 216mm lengths to 297mm via flatbed (355.6mm via ADF)
  • 20 pages per minute speed, 40 images per minute duplex
  • Document Reading with dual sensors
  • optical resolution to 1200dpi

Product Features

Image Processing
  • Auto Page Size Detection & Deskew
  • Skip Blank Page
  • Text Orientation Recognition
  • Colour Dropout (RGB) / Enhancement (RGB)
  • Scan Area Setting
Device
  • Auto Power ON / OFF with PC
  • Double Feed Detection by Length
  • Job / User Registration (Register up to 50 jobs)
  • Batch Separation

Bundled Software

  • ISIS / TWAIN Drivers (Windows 2000 / XP Pro / XP Home / Vista / 7)
  • CapturePerfect 3.0
  • CaptureOnTouch
  • Nuance eCopy PDF Pro Office
  • Nuance PaperPort
  • Nuance OmniPage
  • Presto! BizCard Reader

Universal Flatbed Scanner with ADF for A4

photo from right hand

Document Reading:

Automatic sheet feeding / flatbed / duplex scan

Sensor

2 x CCD Sensor

1200dpi

Light Source:

CCFL (Cold-Cathode Fluorescent Lamp)

Front / Back / Duplex

photo from front

Scan Speed:

simplex 200/300dpi 20ppm

duplex 200/300dpi 40ipm

200dpi 20ppm

200dpi 20ipm

300dpi 13ppm

300dpi 12ipm

*The reading speed is the maximum hardware speed. Time to process and to transfer the image is excluded.

scanner open

Document Size:

ADF Capability:

Flatbed & Duplex ADF

148-216mm

100-356mm

52-128g/m2 (0.06-0.15mm )

Flatbed Capability:

Maximum 216mm

Maximum 297mm

Document Storage:

Pickup:

50 sheets or less with 80g/m2, 3.5 mm or less with curl.

Fanning a document over 10 sheets is suggested before scanning

Document Storage:

Eject:

Same as Pickup, Face down

photo of business card reader

Business Cards:

Size: 49 - 55mm x 85 - 91mm Thickness: 128 - 300g/m2 (0.15 - 0.35mm)

Paper Separation:

With Separation Pad

Output Resolution:

150 x 150dpi, 200 x 200dpi, 240 x 240dpi, 300 x 300dpi, 400 x 400dpi, 600 x 600dpi

Canon stock feed roller photoFeed roller sketch4048B001 feed roller kitseparation pad photoseparation pad sketch4048B002 separation padpower brick photopower brick MG1-4314

Output Modes:

B&W / Error Diffusion / Advanced Text Enhancement I & II

GreyScale and Colour:8 bit (256 levels)

24bit Colour (3 x 256 level 8 bit )

Interface:

Hi-Speed USB 2.0 .

Dimensions & Weight:

With Paper Guide Closed: 440 (W) x 400 (D) x 180 (H) mm

Approximately 7.8Kg

AC 100V to 240V (50 / 60Hz)

33W, Sleep Mode 3.7W, Power Switch Off 0.5W

Environment:

10 - 32.5°C (50 - 90.5°F), Humidity: 20 - 80% RH

ENERGY STAR

Bundled Software:

Scanner Drivers: ISIS/TWAIN driver

Utility Software: CapturePerfect, Adobe Acrobat Standard, OminiPage SE, Presto! BizCard Reader

Consumables:

The only items regarded as consumable are the feed-roller and pad. When a paper jam occurs the scanner control panel will display a message such as:

Paper jammed in scanner; clear
paper and push STOP button.
Feed roller sketch

Feed Roller Unit (at 100k scans?) - 4048B001

Separation Pad (at 50k scans?) - 4048B002

Instructions for fitting the parts are in the user guide

Spares

The power adapter is model number MG1-4314

  • Input: AC 100 V - 240 V, 50/60 Hz, 1.2 A (100 V) - 0.7 A (240 V)
  • Output: DC 24 V, 2.2 A
  • Weight: Approx. 0.88 lb (0.4 kg)
basket   Buy Spares

Simple Maintenance

People sometimes avoid repairing perfectly good machines because they aren't clear how to do it. The most likely things to fail in a scanner are the feed and separation rollers, if the machine suffers from paper jams then:

  • Check the paper specification in the user manual. Exceptionally thick or thin papers, crumpled or creased material probably won't feed correctly.
  • Try cleaning the rollers and the separation pad by taking them out of the machine and wiping any contamination off with a wrung-out damp cloth. The UK is rahter fond of smooth paper that often contains a lot of kaolin which can build up as a white deposit on the rollers.
  • If that doesn't work, change the pickup rollers and the separation pad. The rollers drive paper into the machine and need changing if paper frequently doesn't move far enough. The pad imposes a drag on any sheet below that on top and needs changing if the machine frequently has two or more sheets stuck in it.

The illustrations below are derived from the Canon User Guide and should help give an idea of how to clean or exchange rollers. Open the feeder cover and the rollers are held on a shaft across the body of the machine. A green handle at the rear needs to be pulled gently from the frame and rotated to release it.

Feed roller and pad locationFeed roller and pad cleaning

The separation pad is under the feed rollers, held up on a spring. The pad is pivoted at the front end and held by clips at the back, squeeze the clips and it will spring up. Don't loose the spring, it is not readily available.

separation pad releaseFeed roller and pad cleaning