Error Message 10.00.60 for HP LaserJet M601, M602, M603 Series Printers.

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HP Say:

10.00.60

Description

The black cartridge is low.

Recommended action

If print quality is no longer acceptable, replace the print cartridge.

TIP: Advise the customer that HP recommends that they have replacement supplies available to install when the print quality is no longer acceptable.

print cartridge sketch

Low toner warnings give you a chance to buy more before the print fades. The message might be triggered by the cartridge memory tag, the toner antenna or both - the documentation doesn't make that clear.

Making a guess, we'd say the memory tag is there primarily for authentication and usage recording

The toner sense antenna probably gives a better indication of a real toner-low condition and might actually be the trigger here?

Print firmware and user settings decide what to do when toner is exhausted. HP tend to warn, but leave it to the user by default. Typical user like ourselves try shaking the cartridge from side to side a bit until we see it fade. Experience is that a cartridge that says it's nearly empty often has a way to go. If you are producing tenders for major projects then you may well want the printing spot-on; so heed the warning and get the cartridge.

A bit of web research shows mainly university printers reporting it (perhaps they shouldn't be quite that open about it? )

The printer will keep pressing its message until you give it a new cartridge, the next message is 10.00.69 The black cartridge is very low.

The low threshold setting is given a default by HP but can be set in the range 1-100% by an administrator or user. (Obviously there isn't much point setting high values as the warning will just be like crying "wolf" too often)

Low Threshold Settings are
Default values for the CE390A cartridge:
M601 = 8%
M602 = 11%
M603 = 20%
Default values for the CE390X cartridge:
M602 = 5%
M603 = 9%

Which cartridge to buy?

If you bought the M601 you can only choose the "90A" cartridge. Its still a very large cartridge by the standard of typical office printers with a capacity of ten thousand pages. By British standards that is fractionally more than one average office-worker prints in a year. (Its an obscure subject to research but it seems we print about 8,500 pages and the Americans 10,500)

If you bought the M602 or M603 printer or have the big M4555 copier-like machine you can choose either the "90A" of the 90X which costs half as much again but lasts more than twice as long.

Since many people will print more than half a million pages on printers like this the 90X is likely to give big savings in the long run.

Original or Re-manufactured?

For trouble free printing we recommend HP brand originals.

For cost-conscious bulk printing like labelling and mass mailing in an environment with some technical knowledge it is difficult to resist the attractions of re-manufactured cartridges.