Error Message 10.23 for HP LaserJet M601, M602, M603 Series Printers.

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HP Say:

10.23.50

Description

The fuser kit life was reset above the order threshold.

Recommended action

No action necessary.

HP Say:

10.23.51

Description

The fuser kit life was reset above the replace threshold.

Recommended action

No action necessary.

HP Say:

10.23.52

Description

The fuser kit life was reset above the reset threshold.

Recommended action

No action necessary.

HP Say:

10.23.60

Description

The product indicates when fuser kit is very low. The actual remaining fuser kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.

NOTE: After an HP supply has reached the very low threshold, the HP premium protection warranty ends.

Recommended action

If print quality is no longer acceptable, replace the fuser kit. See the parts chapter in the service manual for the fuser kit part number.

TIP: Advise the customer that HP recommends that they have replacement supplies available to install when the print quality is no longer acceptable.