(This is not for use in the M601)
Error Message 32.1C.XX for HP LaserJet M601, M602, M603 Series Printers.
HP Say:
32.1C.XX
Description
- 32.1C.01 (event code) NVRAM backup/restore service backup started
- 32.1C.02 (event code) NVRAM backup/restore service restore started
- 32.1C.03 (event code) NVRAM backup/restore administrator backup started
- 32.1C.04 (event code) NVRAM backup/restore administrator restore started
- 32.1C.05 (event code) Backup/restore complete
- 32.1C.06 (event code) Data model failed to clone job ticket
- 32.1C.07 (event code) Backup restore permissions error
- 32.1C.08 (event code) Not enough disk space to perform backup/restore or network share issue
- 32.1C.09 (event code) Tried to restore a backup file that was not valid for this product
- 32.1C.0A (event code) Backup file is invalid
- 32.1C.0B (event code) Backup is from newer version of FW than what is currently on the product
- 32.1C.0C (event code) Backup cancelled from the HP Embedded Web Server
- 32.1C.0D (event code) Backup/restore failed, auto-reboot failed, or the product might be busy
- 32.1C.0E (event code) Backup/restore timeout while communicating with the formatter
- 32.1C.0F (event code) Backup/restore timeout while communicating with the finisher firmware
- 32.1C.10 (event code) Backup/restore timeout while communicating with the scanner firmware
- 32.1C.11 (event code) Backup/restore timeout while communicating with the engine
- 32.1C.12 (event code) Backup/restore timeout while communicating with the disk
- 32.1C.13 (event code) Scheduled backup failure
- 32.1C.14 (event code) NVRAM restore timeout while communicating with the formatter
- 32.1C.15 (event code) NVRAM restore timeout while communicating with the finisher firmware
- 32.1C.16 (event code) NVRAM restore timeout while communicating with the scanner firmware
- 32.1C.17 (event code) NVRAM restore timeout while communicating with the engine
- 32.1C.18 (event code) Backup of copy subsystem failed
- 32.1C.19 (event code) Backup of fax subsystem failed
- 32.1C.1A (event code) Backup of digital send subsystem failed
- 32.1C.1B (event code) Backup of print subsystem failed
- 32.1C.1C (event code) Backup of networking subsystem failed
- 32.1C.1D (event code) Backup of finishing subsystem failed
- 32.1C.1E (event code) Restore of copy subsystem failed
- 32.1C.1F (event code) Restore of fax subsystem failed
- 32.1C.20 (event code) Restore of digital send subsystem failed
- 32.1C.21 (event code) Restore of print subsystem failed
- 32.1C.22 (event code) Restore of networking subsystem failed
- 32.1C.24 (event code) NVRAM backup/restore successful
- 32.1C.25 (event code) Reset of copy subsystem failed
- 32.1C.26 (event code) Reset of fax subsystem failed
- 32.1C.27 (event code) Reset of digital send subsystem failed
- 32.1C.28 (event code) Reset of print subsystem failed
- 32.1C.29 (event code) Reset of networking subsystem failed
- 32.1C.2A (event code) Reset of finishing subsystem failed
- 32.1C.2B (event code) Reset formatter timeout
- 32.1C.2C (event code) Reset finisher timeout
- 32.1C.2D (event code) Reset scanner timeout
- 32.1C.2E (event code) Reset engine timeout
- 32.1C.2F (event code) Reset failure
Recommended action
- 32.1C.01 (event code) No action necessary
- 32.1C.02 (event code) No action necessary
- 32.1C.03 (event code) No action necessary
- 32.1C.04 (event code) No action necessary
- 32.1C.05 (event code) No action necessary
- 32.1C.06 (event code) Retry
- 32.1C.07 (event code) Retry
- 32.1C.08 (event code) Remove stored jobs and retry Use larger capacity storage device Check network share
- 32.1C.09 (event code) Use a valid backup file
- 32.1C.0A (event code) Use a valid backup file Reboot and observe state of product, Do a partition clean using the Preboot menu.
- 32.1C.0B (event code) Use a valid backup file or put correct firmware version on the product.
- 32.1C.0C (event code) No action necessary
- 32.1C.0D (event code) Reboot and then retry the backup/restore
- 32.1C.0E (event code) Turn the product off then on and retry
- 32.1C.0F (event code) Turn the product off then on and retry
- 32.1C.10 (event code) Turn the product off then on and retry
- 32.1C.11 (event code) Turn the product off then on and retry
- 32.1C.12 (event code) Turn the product off then on and retry
- 32.1C.13 (event code) Turn the product off then on and retry
- 32.1C.14 (event code) Turn the product off then on and retry
- 32.1C.15 (event code) Turn the product off then on and retry
- 32.1C.16 (event code) Turn the product off then on and retry
- 32.1C.17 (event code) Turn the product off then on and retry
- 32.1C.18 (event code) Turn the product off then on and retry
- 32.1C.19 (event code) Turn the product off then on and retry
- 32.1C.1A (event code) Turn the product off then on and retry
- 32.1C.1B (event code) Turn the product off then on and retry
- 32.1C.1C (event code) Turn the product off then on and retry
- 32.1C.1D (event code) Turn the product off then on and retry
- 32.1C.1E (event code) Turn the product off then on and retry
- 32.1C.1F (event code) Turn the product off then on and retry, If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.
- 32.1C.20 (event code) Turn the product off then on and retry, If the error persists, clear the firmware image from the active partition by using the Partial Clean, item in the Preboot menu.
- 32.1C.21 (event code) Turn the product off then on and retry, If the error persists, clear the firmware image from the active partition by using the Partial Clean, item in the Preboot menu.
- 32.1C.22 (event code) Turn the product off then on and retry If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.
- 32.1C.24 (event code) Turn the product off then on and retry.
- 32.1C.25 (event code) Turn the product off then on and retry.
- 32.1C.26 (event code) Turn the product off then on and retry.
- 32.1C.27 (event code) Turn the product off then on and retry.
- 32.1C.28 (event code) Turn the product off then on and retry.
- 32.1C.29 (event code) Turn the product off then on and retry.
- 32.1C.2A (event code) Turn the product off then on and retry.
- 32.1C.2B (event code) Turn the product off then on and retry.
- 32.1C.2C (event code) Turn the product off then on and retry.
- 32.1C.2D (event code) Turn the product off then on and retry.
- 32.1C.2E (event code) Turn the product off then on and retry.
- 32.1C.2f (event code) Turn the product off then on and retry.
If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.
Copyright G & J Huskinson & MindMachine Associates Ltd 2013, 2015. Some pictures derived from HP User and Service guides. These technical pages do not constitute an offer for sale; just our knowledge at the time of writing. See the catalog. Sales pages on this Web site use cookies to store user information. We also use Google Analytics to track site useage patterns.