HP Original Cartridges

CE390A HP 90A Black Toner Cartridge for HP M601/M602/M603 /M4555
£151.51 ( US - price excl. VAT, but we only ship to the UK )

Availability: In stock •

CE390X HP 90X High Capacity Black Toner Cartridge for HP M602/M603/M4555
£253.21 ( US - price excl. VAT, but we only ship to the UK )

Availability: In stock •

(The "X" size won't fit the M601)

Reliable Remanufactured Cartridges

Error Message 99.09 for HP LaserJet M601, M602, M603 Series Printers.

HP Say:

99.09.60 Unsupported disk

Description

Preboot menu error. The hard disk currently installed is not recognized or supported by the product.

Recommended action

Install the correct hard disk for this product.

HP Say:

99.09.61 Unsupported disk

Description

Preboot menu error. The installed disk is installed in a product configured for a encrypted hard disk.

Recommended action

Access the Preboot menu and then select Lock Disk to lock the disk.

HP Say:

99.09.62 Unknown disk

Description

Preboot menu error. The installed disk was previously locked in another product.

Recommended action

Install a new disk or use the Preboot menu to unlock this disk. If the disk is to be reused in a different product, execute the Clean Disk procedure from the Preboot menu, then reload firmware and lock the disk.

HP Say:

99.09.63 Incorrect disk

Description

A new or blank disk has been installed in a device which previously had an encrypted disk.

Recommended action

Follow the procedure to load firmware on a new hard disk and then lock it to this product.

HP Say:

99.09.64 Disk malfunction

Description

A fatal hard disk failure has occurred.

Recommended action

Replace the hard disk drive.

HP Say:

99.09.65 Disk data error

Description

Disk data corruption has occurred.

Recommended action

Execute the Clean Disk procedure from the Preboot menu, and then resend the RFU.

HP Say:

99.09.66 No disk installed

Description

A disk drive is not installed in the product.

Recommended action

Install a compatible hard disk drive.

HP Say:

99.09.67 Disk is not bootable please download firmware

Description

The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be downloaded to the device.

Recommended action

Press any key to continue to the main Preboot menu.
Press the Help button to see the help text for the error.
Select the Administrator menu.

NOTE: If there is a password assigned to the Administrator, a prompt to enter the password displays.

Select the Download item.
The user can now download a new firmware bundle to the product.

Copyright G & J Huskinson & MindMachine Associates Ltd 2013, 2015. Some pictures derived from HP User and Service guides. These technical pages do not constitute an offer for sale; just our knowledge at the time of writing. See the catalog. Sales pages on this Web site use cookies to store user information. We also use Google Analytics to track site useage patterns.