Error Message Load Tray for HP LaserJet M601, M602, M603 Series Printers.

HP Say:

Load Tray : [Type], [Size]

Description

This message appears even though there is media loaded in the tray.

Recommended action

Use the sensor tests to verify that the sensor is correctly functioning.

Make sure that the sensor flag on the media presence sensor is not damaged and moves freely.

Reconnect the corresponding connector:

• MP tray: connector (J191) on the MP tray media feed sensor and the connector (J91) on the DC controller PCA.
• Printer cassette: connectors (J22) on the cassette media feed sensor and the connector (J1605) on the DC controller PCA.
• 1 X 500-sheet paper feeder cassette: connector (J32) on the paper feeder cassette media feed sensor and the connector (J1602) on the paper feeder controller PCA.
• Paper deck cassette 1: connector (J32) on the paper deck cassette 1 media feed sensor and connector (J1602) on the paper deck controller PCA 1
• Paper deck cassette 2: connector (J13) on the paper deck cassette 2 media feed sensor and connector (J1607) on the paper deck controller PCA 2.
• Paper deck cassette 3: connector (J13) on the paper deck cassette 3 media feed sensor and connector (J607) on the paper deck controller PCA 3.

HP Say:

Load Tray : [Type], [Size] To use another tray, press “OK”

Description

This message appears when the indicated tray is selected but is not loaded, and other paper trays are available for use. It also appears when the tray is configured for a different paper type or size than the print job requires.

Recommended action

Load the correct paper in the tray. If prompted, confirm the size and type of paper loaded. Otherwise, press the OK button to select another tray.