HP Original Cartridges

CC364A HP 64A Black Toner Cartridge for HP P4014/P4015/P4515
£151.58 ( US - price excl. VAT, but we only ship to the UK )

Availability: In stock •

CC364X HP 64X High Capacity Black Toner Cartridge for HP P4015/P4515
£308.00 ( US - price excl. VAT, but we only ship to the UK )

Availability: In stock •

Reliable Remanufactured Cartridges

One of the merits of the P4014 against a new printer is the low cost of good re-manufactured cartridges.

At the moment we don't sell in the US, but we hope to soon

Error Message 65 for HP P4014, P4015 and P4515 Series Printers.

65.XY.ZZ OUTPUT DEVICE DISCONNECTED

65 Error means something was suddenly disconnected from the printer. If you took the envelope feeder off the front, or stapler stacker off the top put it back, the printer was intending to use it. If you disconnected a tray from underneath how did you achieve that?

The printer isn't intentionally hot-pluggable and doesn't expect things to come and go whilst it is turned on. The likely output device is the stacker or stapler. Turn the printer off, plug the accessory back in and see if things now work normally.

If the error persists or is intermittent either:

an accessory is sufficiently mis-seated to break the connection
or one of the connectors has failed, probably due to rough treatment.
or the internal connection to the DC controller needs re-seating.

Web Research

I tried querying Google with P4015 "OUTPUT DEVICE DISCONNECTED" in quotes and got a suggestion of About 47 results and since I'd already seen most of these I didn't persue matters much further.

We think this error is probably self-explanatory and unlikely to lead to many misunderstandings. It therefore doesn't get much mention.

It is possibly worth mentioning that error "65" has had other uses. It used to be one of several formatter errors on the LaserJet 3 and 4, but that isn't how it is used on the P4014 series.

Copyright G & J Huskinson & MindMachine Associates Ltd 2013, 2015. Some pictures derived from HP User and Service guides. These technical pages do not constitute an offer for sale; just our knowledge at the time of writing. See the catalogue. Sales pages on this Web site use cookies to store user information. We also use Google Analytics to track site usage patterns.