HP Original Cartridges
Reliable Remanufactured Cartridges
One of the merits of the P4014 against a new printer is the low cost of good re-manufactured cartridges.
At the moment we don't sell in the US, but we hope to soon
Error Message 69 for HP P4014, P4015 and P4515 Series Printers.
69.X ERROR
69 Error is probably something wrong in hardware. Error 49 tends to be the trap for software problems; Error 79 seems to be expansion hardware related.
Error 69 used to be a problem with the duplexer
For the P4014 HP just say in the service manual: ...
A printing error occurred.
Turn the product off and then on.
If the message persists, contact an HP-authorized service or support provider.
The advice isn't much use; no hint as to what is wrong.
The Duplexer should be covered in Error 66 but nothing explicitly says it is. As a possible diagnostic, try taking any accessories off the printer and see if it ceases going to error.
Web Research
I tried querying Google with P4015 "69.X ERROR"
in quotes and got a suggestion of About 117 results
. Unfortunately they were almost all things I've already seen and not relevant. If there is an error 69 you may as well do what they say and "contact an HP-authorized service or support provider" -
For instance, amongst the responses:
- hp.com "LaserJet 4250 and 4350 Series Printers - Understanding Printer Error Messages" - not truly relevant and anyway it says the same thing as the P4014 service manual.
Other than that it might be the duplexer we hit a complete blank with what "69 Error" means.
Errors 70, 71 and 72 don't seem to exist in the P4014 series, which don't have the SIMMs, MIO cards and font cards that used to trigger them. The next error is 79 which is "Critical Hardware Error". Error messages above 68 are usually rather obtuse indicators of something wrong in hardware. Take all the peripheral devices away and see if the bare-bones printer will work.
Printers like the P4014 contain at least two microprocessors; the DC controller and the Formatter. In most printers it is the formatter that talks to the control panel but in this the connection is into the DC controller. It might be worth running anengine test using the hidden button in the right hand side of the machine.
Copyright G & J Huskinson & MindMachine Associates Ltd 2013, 2015. Some pictures derived from HP User and Service guides. These technical pages do not constitute an offer for sale; just our knowledge at the time of writing. See the catalogue. Sales pages on this Web site use cookies to store user information. We also use Google Analytics to track site usage patterns.